Email Setup Step by Step
In an effort to combat the ongoing threat from spammers, Cyberlink Systems Corp. has made the decision to require authentication on outgoing email sent through our mail servers.

Effective immediately all Cyberlink customers will need to configure their email clients to authenticate on outgoing email. To help you with this transition we've compiled a series of step by step instructions for many email programs. If you have any problems following these instructions or you're using an email program not in the list please contact our Support Services Department 250.426.5175 ext 1.

IMPORTANT! You must have a valid cyberlink.ca email address or Cyberlink hosted domain email address to send email via our mail servers. If you use Cyberlink for your Internet Access with another service for your email you should contact our Support Services Department for instructions on how to configure your email program.

Select your email client from the list below

If your email client is not found in the list please refer to the help menu from your email client to make the appropriate setting changes or call our support line for assistance. Important configuration requirements include:

  • Your email account name also sometimes refered to as a username needs to be your entire email address.
  • SMTP authentication is required (if available enable "use same settings as my incomming mail settings")
  • Change the SMTP port from 25 to 587
 


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Friday, September 19th, 2008
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