Since 1995, Cyberlink has continued to grow and expand, proving itself to be a leader among Internet Service Providers. Fully owned and operated in Cranbrook, British Columbia, Canada, we are proud to have the distinction of being the first Internet Service Provider in the East Kootenay. Ask one of your friends or anyone in the office and chances are, they are one of our members or they have heard of us before.

Reliable service and excellent customer support is the bread and butter of Cyberlink. We pride ourselves on our level of service. 

Speed
At Cyberlink, we're constantly upgrading our equipment. Like our investments in state of the art hardware and a NEW advanced fibre optic link direct to the Internet backbone, providing the best throughput and signal quality to all levels of our clientele. Irregardless of whether you want a highspeed DSL connection or just a 56K modem connection from us, we offer you unrivalled speeds and reliability. In fact, all of our dial-up modems are digital ready and are fully 56K capable. We do not buy into old and out-dated equipment like some other providers do. We purchase only equipment that are upgradeable to the latest technology standard and equipment that are scalable, for ease of further expansion. That, we think, is money well spent.

Support
As most of our clients are new computer purchasers, chances are they are also new Internet users. At Cyberlink, we make the Internet as simple to use as possible. If you are software-phobic, our friendly support staff will guide you step by step on how to set you up to connect to us. If you run into any problems, try calling our technical support staff and surprise, you actually get a live operator -- unlike other support lines that require you navigate through their switchboard system only to be put on hold for 20 minutes or more. For corporate clients who have more complex network problems, we have skilled technicians that can offer on-site support so that your business operation is undisrupted.

Reliable
In the Internet there are no guarantees for 100% network reliability. Hardware fails and servers go down. The only way to judge a company is by their track record. Cyberlink is proud of our track record. Our entire network is monitored 24 hours a day for any sign of a problem. At Cyberlink we believe that practicing preventative maintenance is far superior to a costly crash. In the competitive world of Internet Service Providers reputation is everything. As such, we don't take any chance when it comes to reliability.